Protecting your Direct Debit revenue streams affordably and efficiently
Choosing EuroDebit DDM as the complete Direct Debit solution for your business
will deliver:
- Low cost of ownership, with value increasing in line with payment volumes.
- Considerable cost savings compared to the reliability and manual processing
requirements of other payment types.
- Reduced administration and quick issue resolution.
- Increased visibility and control of a customer’s payment status.
- Adaptability with the scheme rule compliance needs of your business,
including SEPA.
- Increased customer satisfaction from efficient processes, which are
available online 24/7.
- System upgrades and rule changes are administered from one central source
and instantly available to all users.
EuroDebit DDM (Direct Debit Manager) manages the complete Direct Debit
process for an organisation through highly automated processes, and provides
staff with visibility and functionality to support their operational requirements.
Key benefits
- A user-friendly, intuitive interface, offering increased visibility
and control of a customer’s payment status, including lists of exceptions,
failed payments, reconciliations, billing etc.
- Management of mandate setup and payment processing through traditional
paper mandates, web-based sign-ups, and covers AUDDIS and paperless schemes.
- Scheduling of payments on fixed and variable schedules, plus one-off
payments.
- Automated validation of account number, sort code, and new European-mandated
BIC and IBAN codes in real time.
- Automated payment management by exception: once a mandate is dematerialised,
validated and scheduled, no further staff action is needed unless exceptions
are reported. All exceptions are listed on screen for further staff attention.
- Automated notification processing via email, SMS or letter, including
payment due dates, amounts, failed payments and active payments.
- Automatic handling of failed payments reports for cancellations, returns
and unpaids (ADDACS and ARUDDS).
- Automatic reconciliation of failed payment notifications, including
direct notification to the business customer and the representation (on-screen
to staff) of failed Direct Debits on a specified date.
For more information, download a fact sheet
