Q: What is Origix Corporate?
Origix Corporate is a hosted application offered by Sentenial Ltd which facilitates the processing of Euro Direct Debits and Credits for Corporate clients across the Single European Payments Area (SEPA).
Q: How do I import a mandate file?
Log on to Origix Corporate, select the Operations Tab, select Upload Mandate File and follow all on-screen instructions. Origix Corporate will validate and enrich your Domestic Mandate File with all relevant data.
Q: How do I import a Direct Debit Collection File?
Origix Corporate will allow you to
• upload a file containing several Direct Debits using the Origix Corporate online application Log on to Origix Corporate, go to the Operations Tab and select Upload DD File. You can now complete uploading your file by following the on-screen instructions.
• The Origix Corporate batch scheduler can be set up to automatically retrieve and process your payment collection files.
Q: How do I set up a one-off Direct Debit
Payments can be added to any active mandate as required. Log on to Origix Corporate, go to the Mandates Tab and select the relevant mandate. Select Add Payment details from the menu on the left hand side and follow the on-screen prompts and instructions.
Q: Can you explain the Direct Debit cycle?
On completion and activation of mandates, payments can be added as required. The first payment under the Core Scheme will be submitted five days after upload at the earliest. All subsequent payments will be two days after upload of payments. Under the B2B Scheme the payment dates are reduced to one day for both first and recurring payments. Once payment has been processed at your debtor's bank the relevant monies will be transferred to your account as normal.
Q: How can I view a mandate?
Mandates can be viewed while logged on to Origix Corporate. Select the Mandates tab and various Search Options are available. When you have located the Mandate you want, select View and all details will be available. You can also view a scanned PDF image of the paper mandate if required.
Q: Is it possible to edit a mandate?
Yes, you can edit a mandate. The option to Edit will appear when you have selected the appropriate mandate (must be either Pending or Active).
Q: Does the solution support for conversion of local bank account details to BIC and IBAN formats
The tool converts the creditor's and debtor's bank details contained in debit orders, from BBAN format to international IBAN-BIC format.
Q: Does the solution enrich direct debits with the data required by the SEPA regulation?
Yes, the solution can enrich the domestic payment information with the following SEPA regulation data Mandate Type - Core and B2B, Unique Mandate Reference (UMR) Date of execution of the mandate Creditor Identifier SEPA (CI) Transaction type -FRST for the first debit of a series, RCUR for the following ones, FNAL for the last one, or OOFF for an occasional debit flag AMND for changes to the mandate, with the old data (if any) and the new one.
Q: Does the solution meet interbank presentation deadlines for direct debits?
The dates can be configured to meet EPC regulation and additionally can be configured to meet customer specific requirements,
• FRST or OOFF debit orders (interbank settlement date - 5 working days)
• RCUR or FNAL (interbank settlement date - 2 working days),
Q: Is the solution multi-language?
The solution is multi language - French, English, Spanish, German, Dutch, Flemish. The user interface can be displayed in a range of languages. Any individual user can select any of the available languages as they require. A user selects the required language and this language will be used as their default for that user from the time of the next log-on. Selection of the language covers the screen display and the help system.